Our Governance Arrangements
18 Week Support subscribes to achieving the highest standards of clinical and corporate governance.
As a CQC registered organisation, we are constantly on the look-out for ways in which we can improve the quality of care being provided by our clinical teams. This is underpinned by having Clinical Leads in all specialties that are nationally recognised experts.
All Clinical and Nursing Leads are full members of the 18 Week Support Governance Committee. This meets regularly and promotes learning and development across the whole organisation.
Our service for Trusts extends beyond merely providing clinical staff. It includes sharing confidential information with Trusts about ways in which services can be improved for patients on an on-going basis.
In addition, our governance arrangements incorporate feedback from patient and hospital staff about the service being offered via 18 Week Support’s team. These are routinely reported back to the Trust which has commissioned the service. Recent examples of comments from patients and managers have included:
“I will miss your team at the weekends. They have been an amazing, highly compassionate and caring workforce. You have a great team!” Matron, Manchester.
“Great idea to come in a weekend. Really convenient, and really pleased to be seen sooner than I was expecting” Patient, Bolton.