Benefits for patients
As a team of highly qualified clinical leaders, 18 Week Support is committed to patients and improving their NHS experience.
Clearing waiting list backlogs and achieving 18 week waiting list targets has benefits for patients and their families.
The advantages of reducing waiting times
- Improved clinical outcomes
- Reduction in patient and family stress
- Patient satisfaction rises
Long waiting times for appointments and treatment may be a problem for NHS Trusts but the most significant impact is on patients and their families. Health problems worsen, patient stress is increased and family members experience more anxiety the longer they have to wait to be seen.
The advantages of familiarity
- Patients are treated in an NHS environment
- Patient records do not need to be transferred
- Patients are more likely to keep their appointment
- Patients are more likely to comply with treatment
The 18 Week Support teams work in your departments at weekends, using the same processes and offering the same high standards of clinical care that your staff deliver Monday to Friday.
The regular communication between our Clinical Lead and your staff allows opportunities to raise any complaints as they arise.
Even if a query arises several months after our involvement with a hospital has finished, we work with the hospital managers to investigate the matter and to act appropriately.
Our service is fully integrated with the weekday service, even if it doesn’t happen at the same time.