Staff shortages, an increase in demand for your services, or a data quality issue can all have a detrimental effect on your service provision and your ability to achieve your 18 week patient pathway. By contracting 18 Week Support to work in your NHS Trust, you and your teams can treat more patients, reduce RTT waiting times and improve clinical services. What’s more, you can do so cost-effectively.
We provide expert-led clinical teams to work in your department at the weekends, working closely with your in-house teams and using the same processes and procedures you use.
We see new outpatients, follow up with patients who have previously been seen and perform minor surgical procedures. Medical records are updated and remain fully accessible by your staff who operate the department Monday to Friday. And we work to the same high standards of clinical care your staff deliver.
This ensures a seamless patient experience.
Waiting times: By using your spare weekend capacity, we’re able to see a high volume of patients in a short space of time.
Cost-effective: You’re still able meet your budgets because our fees are a proportion of the revenue your hospital receives from the Clinical Commissioning Group for the clinical services provided. If any funds remain, you receive a small profit for your Trust.
Safety: You retain overall control over service delivery and can monitor the safety and success of our services.
High standards: All 18 Week Support personnel are leading NHS consultants, nurses and managers used to working in a busy NHS Trust environment. Many of them hold posts in leading London NHS teaching hospitals.
Tailored services: Our flexible, integrated insourcing service is individually tailored to meet the needs of your department and Trust. So we can help you to clear a one-off waiting list backlog and reduce RTT waiting times, or work with you on a monthly basis to see those patients that are beyond your resource capacity.
Shared learning: By bringing in our external clinical and management expertise to work alongside your clinical and operational teams, ideas are exchanged and knowledge around a specialist area is shared.
Enhanced reputation: By reaching your RTT targets and clearing any waiting list backlog, staff and patient satisfaction rises.
Long waiting times for appointments and treatments can have a significant impact on patients and their families. Through insourcing, NHS waiting times are reduced, patients are seen quicker, there’s a reduction in patient and family stress and patient satisfaction rises.
And because patient records do not need to be transferred and patients are seen in a familiar setting, they are more likely to keep their appointment and comply with treatment. It means your patients are carefully managed on the 18 week patient pathway, with improved clinical outcomes.