Neurology

Neurology is a broad specialty covering lots of different conditions involving the brain, eyes, limbs, speech or swallowing. This aging population, along with an increase in outpatient demand and a shortage of neurologists, is putting pressure on neurology NHS departments right across the UK.

Clinical Leadership Team

Dr Michael Devine

Clinical Lead for Neurology

Dr Michael Devine is currently an Honorary Consultant Neurologist at the National Hospital for Neurology and Neurosurgery (Queen Square). Michael is also a Postdoctoral Fellow for the Wellcome Trust where he is studying the impact of Parkinson’s disease-related mutations. He is heavily involved in academia and is currently responsible for the Critchley Round at Queen Square which is a weekly teaching round for undergraduates, elective and postgraduate students at the hospital, involving patients from the wards.

Lisa Marie Jones

Head of Nursing

A Registered General Nurse and Non-Medical Prescriber with over 25-years’ experience in operating in the NHS and private healthcare settings. Lisa has a proven track record in transforming performance within healthcare organisations with a wealth of experience in participating in CQC and HMPPS inspections.

Lisa is a compassionate, formidable, and influential leader focused and driven to ensure the highest quality of care is delivered to patients. Lisa is passionate in delivering a culture of continuous learning, and providing educational opportunities to all healthcare professionals, enabling colleagues to reach their highest potential.

What we do

The 18 Week Support neurology insourcing team offers diagnosis and treatment to patients with general neurological conditions in an outpatient setting. Patients who attend our clinics for an initial consultation are asked for details of their symptoms and undergo a thorough assessment of their neurological system.

We then decide if they need any more tests or treatments. The 18 Week Support consultant will follow all local referral pathways to ensure that those patients with well-defined or complex neurological conditions are referred to the appropriate specialist service.

Our Results

For almost a decade, we have been partnering with the NHS to achieve our goal of reducing wait list times. We’re incredibly proud of the work we do and would love to share some of our case studies with you.

Join our team Work with us

99.9%

Patient Satisfaction Rate

Testimonials

Amazing communication and collaboration since the day one. All parties involved (clinical/non-clinical) were fantastic

Service Manager, NHS Trust

The professionalism and quality provided by 18 Week Support is what sets them apart from previous insourcing providers we have worked with. The patients have all had a positive experience and good outcomes.

General Manager, NHS Trust

We are delighted with the results achieved through our partnership with 18 Week Support. They helped us meet our performance targets and significantly enhanced patient satisfaction and staff morale.

Director of Operations, NHS Trust

Governance

We have a robust clinical governance framework to continually support, improve and drive forward the highest standards of care for our patients and we work with our customers and partners to monitor experiences and outcomes. On those occasions when incidents, complaints or concerns arise around patient care we act swiftly, encouraging a culture of continuous learning.

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